| NOTICE |
Store Pickup Instructions
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Seller |
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See all notices |
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Dear All,
Kindly note that we have moved to our new office at:
Bizhub 28
28 Senang Crescent #04-06 Singapore 416601.
Opening hours for store pickup:
Monday - Friday 12pm - 5pm
For all store pickups, kindly text/ whatssap to our number at 9696 6559 the following details;
voucher number
items purchased
order number
⌚preferred date and time
Alternatively, you may also email us at prettyprettysg@gmail.com for store pickup.
For store pickup orders in bulk, kindly email us at mybeautystory@hotmail.sg.
All our products are authentic. We welcome you to drop by and have a look before deciding to buy. You may purchase from qoo10 and collect on the spot! Otherwise we only accept cash payment in store.
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| 38720432 |
Inquiry for the item from con**** |
con******* |
2020-05-14 |
Answered |
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Hi do you have stocks for skll facial treatment Essence 10ml x 2 bottle ? |
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[Re] Inquiry for the item from con****
Inquiry replied. |
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| 38167464 |
Inquiry related delivery from joe**** |
joe******* |
2020-04-02 |
Answered |
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I NEVER RECEIVE MY PRODUCTS! REFUND ME MY MONEY OR DELIVER MY STUFF!! |
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[Re] Inquiry related delivery from joe****
hi sorry kindly contact help@qoo10.sg for non receipt request thanks |
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[Re] Inquiry related delivery from joe****
Extremely bad service don’t buy from this seller ! |
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[Re] Inquiry related delivery from joe****
Thanks for your feedback |
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[Re] Inquiry related delivery from joe****
You are very welcome scammer! My first ever time paid and never receive my products ! Beware when buying from this seller |
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[Re] Inquiry related delivery from joe****
Hi, please opt for qxpress for a safer delivery process. Normal mail has 2% lost mail record according to SingPost. Sorry for the inconvenience. You may file for non receipt claim if you did not receive your product. Don’t have to be rude about it. Nobody wants to scan you. Thanks. |
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[Re] Inquiry related delivery from joe****
Ok. I will treat it like a donation. |
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[Re] Inquiry related delivery from joe****
Bless your beautiful soul. |
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| 37913491 |
Inquiry for the item from sue**** |
sue******* |
2020-03-06 |
Answered |
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Hi, may i know the manufacturing date of the 30ml clear lotion? |
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[Re] Inquiry for the item from sue****
2018 Jun to December batch thanks |
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| 37834488 |
Inquiry for the item from swe**** |
swe******* |
2020-02-27 |
Answered |
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Hi. I can’t seem to find the facial treatment Essence in 30ml. May I know if it’s available? |
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[Re] Inquiry for the item from swe****
Here |
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| 37334270 |
Inquiry for the item from kit**** |
kit******* |
2020-01-06 |
Answered |
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What is the manufacturing date for Sk II gentle cleanser 20g? |
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[Re] Inquiry for the item from kit****
2019 January to June batch thanks |
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| 36734251 |
Inquiry for the item from 239**** |
chi******* |
2019-10-24 |
Answered |
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Please state the mfg date for RNA 2.5g cream |
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[Re] Inquiry for the item from 239****
2018 thanks |
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| 36726265 |
Inquiry for the item from van**** |
van******* |
2019-10-23 |
Answered |
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Hi, my Order no. 307509366.
I've placed order for 2 pcs of Whitening mask but I've only received 1 pc. And from what I understand, u stated that the expiry dates for both treatment and whitening masks are in 2021 (under enquiry from a buyer) but those I received are all expiring next year. And the whitening mask u sent is going to expire in 2 months time. |
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[Re] Inquiry for the item from van****
hi sorry kindly take a picture of the item and the parcel and the item expiry date or batch number |
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[Re] Inquiry for the item from van****
Photos as follow |
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[Re] Inquiry for the item from van****
Treatment mask batch code: 7294211800 |
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[Re] Inquiry for the item from van****
Whitening mask (1 pc only) manufacturing date: 01/01/2017 |
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[Re] Inquiry for the item from van****
hi sorry kindly file a return request thanks |
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[Re] Inquiry for the item from van****
I've put up the request but how to return the masks? |
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[Re] Inquiry for the item from van****
hi kindly send back to Bizhub 28, 28 Senang Crescent #04-06 Singapore 416601
And send us the picture of the postage fees receipt
And we will pay back the postage through paylah or paynow
And proceed with return request approved |
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[Re] Inquiry for the item from van****
Hi, I've sent back the items |
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[Re] Inquiry for the item from van****
Pls proceed with the refund and u can paynow/paylah to 98414792. Thanks! |
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[Re] Inquiry for the item from van****
Ok thanks |
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[Re] Inquiry for the item from van****
Hi, can I check if u have refunded.the postage costs? |
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[Re] Inquiry for the item from van****
hi sorry we just transfer the refund sorry we have over seen it thanks for asking us again |
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[Re] Inquiry for the item from van****
No problem. Thanks! |
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[Re] Inquiry for the item from van****
Thanks |
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| 36699829 |
Inquiry for the item from joy**** |
joy******* |
2019-10-20 |
Answered |
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Whats the expiry date of cleanser? |
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[Re] Inquiry for the item from joy****
2021 thanks |
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