| NOTICE |
Store Pickup Instructions
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Seller |
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See all notices |
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Dear All,
Kindly note that we have moved to our new office at:
Bizhub 28
28 Senang Crescent #04-06 Singapore 416601.
Opening hours for store pickup:
Monday - Friday 12pm - 5pm
For all store pickups, kindly text/ whatssap to our number at 9696 6559 the following details;
voucher number
items purchased
order number
⌚preferred date and time
Alternatively, you may also email us at prettyprettysg@gmail.com for store pickup.
For store pickup orders in bulk, kindly email us at mybeautystory@hotmail.sg.
All our products are authentic. We welcome you to drop by and have a look before deciding to buy. You may purchase from qoo10 and collect on the spot! Otherwise we only accept cash payment in store.
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| 33745760 |
Inquiry from S72**** |
twe******* |
2018-11-22 |
Answered |
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Hi! Can I ask if your store will be having any Black Friday sales? |
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[Re] Inquiry from S72****
we must see qoo10 has black friday sales and put us in or not |
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[Re] Inquiry from S72****
ok! thank you! |
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[Re] Inquiry from S72****
Sorry we are not in Black Friday sales |
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| 31963217 |
Inquiry for the item from xan**** |
xan******* |
2018-06-04 |
Answered |
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Hi Seller,
When will u have the stock for WASO color smart moisturiser? It was not in you items list for ordering. Please advise.
Thanks
aG |
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[Re] Inquiry for the item from xan****
Hi, Yes we do. We will add into the options. Thanks for informing us. |
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| 29494519 |
Inquiry for the item from noe**** |
noe******* |
2017-11-19 |
Answered |
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Hi may I know which one is the oil free moisturizer ? For day n night? |
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[Re] Inquiry for the item from noe****
Hi, that will be colour smart day moisturizer oil free and quick matte moisturizer oil free. Thanks. |
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| 28462093 |
Inquiry for the item from del**** |
del******* |
2017-09-13 |
Answered |
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Hi. I ordered the Waso cleanser plus the sleep on mask. The items were delivered in Monday. I bought the Waso range because it was paraben free etc but the sleep on mask is not from the Waso range. Can I exchange the mask for something from the Waso range? Thanks. |
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[Re] Inquiry for the item from del****
Hi, you are able to do walk-in exchange for the item at our office. Kindly contact us at 9696 6559 to arrange for an appt. Thanks. |
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[Re] Inquiry for the item from del****
Thanks. I am now out of the country and will be back next week. I will give you a call to arrange for a appointment. |
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[Re] Inquiry for the item from del****
Noted with thanks. Have a great trip! |
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| 28307482 |
Inquiry for the item from mel**** |
mel******* |
2017-09-02 |
Answered |
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Hi, I've just received my items but I think u have made a mistake by sending me the color smart day moisturizer oil free instead of the orange one (non oil free). So how should I go about exchanging the product that was sent wrongly?
Hope to hear from u soon!
Thanks!
Regards,
Melissa Chong |
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[Re] Inquiry for the item from mel****
Hi, sorry for the inconvenience. We will be sending the correct item to you together with a return envelope. Kindly return the wrong product back to us. Thanks. |
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[Re] Inquiry for the item from mel****
Hi, I have just received the product that was sent over. However, your company sent the exact wrong product to me again! I am actually quite disappointed with the service because of the wastage of time mailing here and there. Kindly look into this matter seriously. The product that i had ordered is the color smart moisturiser that is NOT oil free (orange packaging). Please reply to this email for what to do next. |
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[Re] Inquiry for the item from mel****
As attached is the wrong product received. |
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[Re] Inquiry for the item from mel****
Hi, we are very apologetic for the mistake. We will be sending the correct product back to you soon. Thanks. |
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| 28215084 |
Inquiry related delivery from fun**** |
fun******* |
2017-08-26 |
Unanswered |
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VERY bad experience. I have been waiting for my item for about a month. I went to store to pick up but was told they were already in the midst of moving. NO ONE INFORMED ME. Then I messaged them AND THEY TOOK DAMN LONG TO REPLY ME. Teling me they have shipped my item out. AFTER a week i received my item and to my horror ONLY ONE item came. I PAID FOR 4 ITEMS AND ORDERED 4 ITEMS. WHAT THE HELL? Messaged them and till date no reply. |
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| 28215074 |
Inquiry related delivery from fun**** |
fun******* |
2017-08-26 |
Unanswered |
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VERY bad experience. I have been waiting for my item for about a month. I went to store to pick up but was told they were already in the midst of moving. NO ONE INFORMED ME. Then I messaged them AND THEY TOOK DAMN LONG TO REPLY ME. Teling me they have shipped my item out. AFTER a week i received my item and to my horror ONLY ONE item came. I PAID FOR 4 ITEMS AND ORDERED 4 ITEMS. WHAT THE HELL? Messaged them and till date no reply. |
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| 28029585 |
Inquiry for the item from hea**** |
hea******* |
2017-08-13 |
Answered |
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Hi, may I know what's the difference between the color smart day moisturizer and the color smart day moisturizer oil free please? Thanks! |
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[Re] Inquiry for the item from hea****
Hi,
Oil free is loquat leaf, for oily and combi skin. Color smart orange is made of carrots, for dry combi skin. |
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