| NOTICE |
Store Pickup Instructions
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Seller |
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See all notices |
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Dear All,
Kindly note that we have moved to our new office at:
Bizhub 28
28 Senang Crescent #04-06 Singapore 416601.
Opening hours for store pickup:
Monday - Friday 11am - 5pm
For all store pickups, kindly text/ whatssap to our number at 9696 6559 the following details;
voucher number
items purchased
order number
⌚preferred date and time
Alternatively, you may also email us at prettyprettysg@gmail.com for store pickup.
For store pickup orders in bulk, kindly email us at mybeautystory@hotmail.sg.
All our products are authentic. We welcome you to drop by and have a look before deciding to buy. You may purchase from qoo10 and collect on the spot! Otherwise we only accept cash payment in store.
To celebrate our move, like our facebook page https://www.facebook.com/mybeautystorysgp/ and receive a free gift for every store pickup from 5 September 2017 to 31 December 2017!
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| 34574074 |
Inquiry for the item from cha**** |
cha******* |
2019-02-08 |
Answered |
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Hi Seller, i did not received the item how to send you picture. |
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[Re] Inquiry for the item from cha****
Contact help@qoo10.sg for non receipt claim request |
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| 34538593 |
Inquiry for the item from cha**** |
cha******* |
2019-02-02 |
Answered |
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Hi Seller I still have not received my item. |
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[Re] Inquiry for the item from cha****
Hi sorry kindly send us a picture of the parce; and the item beside the parcel |
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[Re] Inquiry for the item from cha****
I did not received the item how to send you picture. |
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[Re] Inquiry for the item from cha****
hi kindly file a non receipt claim thanks |
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| 34528231 |
Inquiry for the item from cha**** |
cha******* |
2019-02-01 |
Answered |
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Hi Seller, I still have not received my items. |
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[Re] Inquiry for the item from cha****
Hi,
Kindly wait for 2-21 days for normal mail. If you did not receive after 21 days, kindly file for a non claim and qoo10 customer service will take over from there. Thank you for your patience. |
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| 34493107 |
Inquiry related delivery from msa**** |
msa******* |
2019-01-28 |
Answered |
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Hi, When can receive? |
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[Re] Inquiry related delivery from msa****
Within a week or less than three weeks thanks |
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| 34489375 |
Inquiry for the item from Dtq**** |
Dtq******* |
2019-01-28 |
Answered |
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I ordered 2 items but received only 1. The bill says 2 total quality but only 1 inside. What to do? How can I contact seller? The number provided in Pick up instruction is not available. First time encounter this, so disappointed. |
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[Re] Inquiry for the item from Dtq****
Additional photo for the previous inquiry. |
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[Re] Inquiry for the item from Dtq****
hi we have replied you on WhatsApp thanks |
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| 34471015 |
Inquiry for the item from 245**** |
lng******* |
2019-01-26 |
Answered |
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Please advise how I can recall the non-receipt claim. Thank you. |
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[Re] Inquiry for the item from 245****
You can ask help@qoo10.sg for recall your non receipt claim thanks |
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| 34434868 |
Inquiry for the item from kel**** |
kel******* |
2019-01-22 |
Answered |
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what is expiry date for Emulsion 20ml and Lotion 24ml
thanks. |
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[Re] Inquiry for the item from kel****
2022 thanks |
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| 34408233 |
Inquiry for the item from dal**** |
dal******* |
2019-01-20 |
Answered |
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Which one is the set with 6 pieces? I cannot find the name |
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[Re] Inquiry for the item from dal****
Hi it is sekkisei 6 pc set (+$10.00) thanks |
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[Re] Inquiry for the item from dal****
Yes |
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[Re] Inquiry for the item from dal****
Thanks |
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