Item code : 413017291 COPY URL

mallEstee LauderALL About Mascara - Estee Lauder Clinique Length and Volume at your pick


Customer who recommended this item
40 (Based on 45 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject From Date
Store Pickup Instructions Seller 2017-08-07
YES! THEY ARE AUTHENTIC! Seller 2014-12-16
Manufacturer/Place of origin Estee Lauder / USA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (20)

Customer Photo Review board

Highly Recommend 🎄

I received my order today in good condition, late delivery due to festive time I think 🤔

Mascara:Cliqinue Lash Power Lengthen Mascara 3ml (Black)

+ Add this option
Dec 21, 2017
jes*******

netural Smaller than expected

Perfect for travel though

Mascara:Cliqinue Lash Power Lengthen Mascara 3ml (Black)

+ Add this option
Nov 10, 2017
ira*******
Oct 05, 2017
ver*******

Highly Recommend Received

Received in good condition, will continue to support

Mascara:Estee Lauder Doublewear Mascara 2.8ml

+ Add this option
Oct 02, 2017
ng_*******

Highly Recommend Received

Received with good condition..

Mascara:Cliqinue Lash Power Lengthen Mascara 3ml (Black)

+ Add this option
Aug 24, 2017 1
dia*******

Customer Review (45)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 10, 2017 rai*******
netural Nov 10, 2017 ira*******
Highly Recommend Oct 05, 2017 ver*******
Highly Recommend Oct 02, 2017 ng_*******
Highly Recommend Aug 24, 2017 dia*******
Highly Recommend Aug 21, 2017 han*******
Highly Recommend Aug 19, 2017 jet*******
Highly Recommend Aug 17, 2017 jia*******
Highly Recommend Aug 16, 2017 roz*******
Recommend Aug 15, 2017 jul*******
Item Q&A(13)
No. Question & Answer Member Date Status
NOTICE Store Pickup Instructions Seller
NOTICE YES! THEY ARE AUTHENTIC! Seller
30885512 Inquiry for the item from tcl**** tcl******* 2018-02-12 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from tcl****
Secret Inquiry

28731575 Inquiry for the item from ver**** ver******* 2017-09-30 Answered
  What is the expiry date or double wear mascara ?
 

[Re] Inquiry for the item from ver****
Hi, the product will expire in year 2019. Thanks.

28309025 Inquiry for the item from sys**** sys******* 2017-09-02 Answered
  What's the expiry date for Clinique power lash in black ?
 

[Re] Inquiry for the item from sys****
Hi, the expiry date will be august 2019. Thanks.

25801616 [Shipping] Related Inquiries ver******* 2017-02-17 Answered
  Hi you said you will send the 2 missing mascaras to me via normal post.

can I just pay you via bank transfer to have 2 mascaras mailed to me via Qxpress?

Or I don't mind I just order 1 more mascara and select Qxpress and u mail 3 mascara all to me .

Coz i don't want it to be lost in the mail again thanks
 

[Re] [Shipping] Related Inquiries
Hi,

Yes you may transfer $3.99 to our account, DBS Current 029-024785-4. After transferring, you can screenshot with your recipient name,voucher code and delivery address and send to mybeautystory@hotmail.sg and we will proceed with the delivery.

 

[Re] [Shipping] Related Inquiries
Can i order 1 more mascara directly. On qoo10 and select Qxpress $3.99 then you send the 3 mascaras to me (the 2 mascaras which were lost in normal post)?

 

[Re] [Shipping] Related Inquiries
HI,

Yes you can. Please email us at mybeautystory@hotmail.sg after you ordered.

 

[Re] [Shipping] Related Inquiries
Hi I have placed an order for 1 more mascara and delivery via Qxpress. Pls send the item together with these orders 203711508 and 207133554. Sorry for the inconvenience

 

[Re] [Shipping] Related Inquiries
HI,

Yes sent 3 mascaras.

25784957 [Shipping] Related Inquiries ver******* 2017-02-16 Answered
  Hi seller it is already more than 21 days since the 2 mascaras was shipped out on 25 Jan 2016. Order 203711508.

I already tried to submit non receipt claim to qoo10 but it cannot work. Qoo10 says the refund amount is less than $0 unable to process. See the screen shot attached. So now qoo10 cannot submit non receipt claim are u able to resend the items ? I don't index I order one more mascara from u and pay for Qxpress. Pls send me my 2 mascaras.

Don't keep on asking me to submit non receipt claim to qoo10. It doesn't work I tried many times already as it is already pass 21 days since 25 Jan.

I think you are honest seller. So please do something about it.
 

[Re] [Shipping] Related Inquiries
HI,

ok we will send via normal mail. However kindly double check your address is correct. Thanks.

 

[Re] [Shipping] Related Inquiries
Hi

 

[Re] [Shipping] Related Inquiries
.

 

[Re] [Shipping] Related Inquiries
Hi can I order 1 more mascara directly on qoo10 and pay on qoo10 the $3.99 for Qxpress instead of doing bank transfer ? Then u can send using Qxpress total 3 mascara ( 1 new order mascara plus the 2 missing mascaras lost in normal post) ? If yes then I will place order for the 1 mascara on qoo10 now. Thanks

 

[Re] [Shipping] Related Inquiries
Replied.

25745026 [Shipping] Related Inquiries ver******* 2017-02-13 Answered
  Why still no response from seller regarding my missing 2 mascaras which cost $15? No refund and no resending?

I have bought so many items and this is the first time I have not received my items. So disappointed.

Qoo10 help desk also no reply. Very lousy service.
 

[Re] [Shipping] Related Inquiries
Hi,
Kindly wait for 2-21 days for normal mail. If you did not receive after 21 days, kindly file for a non claim and qoo10 customer service will take over from there. Thank you for your patience.

25714217 [Shipping] Related Inquiries ver******* 2017-02-10 Answered
  Hi the system has already automatically changed to delivered. But I still have not received my items via normal post. I paid $15 for 2 mascara and qoo10 system does not allow me to submit non receipt claim.can u post the items via Qpost and I will top up or refund me my $15.

Pls help !!!!!!!! My order 203711508
 

[Re] [Shipping] Related Inquiries
Replied.

25636831 [Shipping] Related Inquiries ver******* 2017-02-03 Answered
  Hi seller you shipped out via normal.post on 25 Jan and until now 3 Feb I still haven't received . My orders from other sellers which are also parcels sent out 1 day later than yours have already reached me 2 days ago.

Can't be so long . The items are missing.

My order is 203711508.
 

[Re] [Shipping] Related Inquiries
Replied.

Policy & Notice